Refund status

Forum|Forum|6 years ago
May 21, 2020
1 reply
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What does IRS mean when status says "not enough information we are working on it"

TurboTax Free Edition Online

Texas Roger

Level 15

Only the IRS would know exactly what that means.

Unfortunately TurboTax gets no information about the status of your refund.
In normal times, the IRS says that most filers get their refunds within 21 days from the time their tax return is accepted.
Many returns are taking longer now since the IRS did not process returns for a while and there is now a big backlog of unprocessed returns.
The IRS has started reopening offices and processing centers and are starting to process mailed returns again after not processing any for several weeks.
They are now taking phone calls with a limited staff but it's hard to get through.

Here is an IRS Q&A with information about refunds:
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

pintobean1983Author

Level 2

No I'm still waiting it seems nobody cares that I've been out of work for months. Every one I know has received their stimulus. I only applied thru Turbo to get my stimulus money I don't earn enough. To file. Big mistake filing a 2019 return.