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3 replies

Level 15
February 5, 2020

TurboTax Online Products are non-refundable. Please see the below TurboTax FAQ for more information:

https://ttlc.intuit.com/community/charges-and-fees/help/does-your-unconditional-60-day-money-back-gu...

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Level 2
July 16, 2020

i accedently paid for deluxe with my cc last early this morning i dont want it please refund 114$

DoninGA
Level 15
Level 15
July 16, 2020

@tdubbly wrote:

i accedently paid for deluxe with my cc last early this morning i dont want it please refund 114$


To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax