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Level 1
March 26, 2020
Question

Refund Card

  • March 26, 2020
  • 2 replies
  • 6 views

Hey, so i signed up for this debit card and i just received it. I just activated it, and it says i have 0 on it. My federal and state was approved. Someone Help!!

    2 replies

    Level 15
    March 26, 2020

    You will receive your card prior to receiving your return. 

     

    Once the IRS approves and releases your refund, then the funds will be deposited onto your card. 

     

    You can track your return by clicking here

     

    This will allow you to view the most up to date information for your refund, and view the direct deposit date once the refund has been approved. 

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    Level 2
    March 26, 2020

    I can't access my account to see if my refund is on my card. Could you tell me if my refund is on it.

    Level 12
    March 26, 2020

    You can get help with accessing your account by referring to the link below. We are unable to access your account information for you.

    https://secure.turbodebitcard.intuit.com/login

    You can use the Forgot Password or Forgot Username option to access your account if you no longer remember this information.

     

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"