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Level 2

Question

Refund

Forum|Forum|6 years ago
February 18, 2020
179 replies
17 views

Ok I E-filed and IRS accepted it on the 1/22/20 I thought was wired because they said they was not a accepting until the 27th. I looked at where’s my refund on the 1/25/20 it had one bar said was accepted. On 2/5/20 it went to the PATH act and stayed like that until 2/16/20 Message changed to we received your refund and is processing no bars nothing. My turbo tax says refund expected on 2/12/20 obviously that didn’t happen been way past 21 days. Has anyone else have this problem?

Show previous replies

Ericacmom

Level 2

Yes i have whats going on with it? Did you ever get yours?

jcolson0

Level 2

Called tpg and they have received mine but my payment is pending and I used PayPal this year, anyone received theirs this morning?

Jvanburen82

Level 3

Havent recieved Federal or state, and it was accepted 1/30. Starting to worry me.

jfynes84

Level 2

Your tax return is still being processed.

A refund date will be provided when available.

Please read the following information related to your tax situation:

Tax Topic 152, Refund Information

------------------------------------------------------------------------------------------------------------------------------------------------------

THIS IS WHAT MINE SAYS, ANYONE ELSE HAVING THIS ISSUE?

M0077

Level 4

Mine says exact thing. Ordered transcripts

Tunisha

Level 2

Refund amount was 3200 less than filed and accepted amount.

ADRI89

Level 5

you should get a letter explaining why

Tunisha

Level 2

How do I correct this or find out why my refund was less than accepted and expected.

nortonkd

Level 6

@Tunisha Call the Offset Dept. Sounds like they took it for a debt you owed.

Vmeade87

Level 2

My refund date was for today 2/26/2020 and i did not receive anything.

SACELYMILLER

Level 2

Same here!! This is crazy and nobody has answers!!! And you can’t even speak to a live agent to get answers!! Never again will I use TurboTax!!!!!

Critter

Level 15

Once your return is filed and accepted Turbotax is out of the picture. The cannot assist you with the IRS, processing bank or the debit card. It seems the IRS and SBTBG are both having issues with the MILLIONS of PATH act returns right now and no matter how much you wish it would go faster that is just not going to happen. If the IRS is reviewing your return and you are waiting on a letter then tying up the IRS phone lines will not help ... the IRS and SBTBG systems are overwhelmed by calls which is stopping them from getting their work done which means the returns/refunds will take longer ... please be patient and know you are just one of millions waiting for their money. SBTBG having computer/server issues is unfortunate however I am sure they are working to resolve it asap.

Check the IRS Where's My Refund site for the latest word on your federal tax refund, and your state government's refund lookup service for your state’s status.

Does this IRS "Where's My Refund" tool say your funds have actually been sent?
http://www.irs.gov/Refunds

Were you having the refund direct deposited to your bank account directly ?

If the IRS has actually sent the funds, the IRS FAQ page says to allow "up to 5 days" due to variations in bank processing procedures and times.

If so did you enter the correct routing & account number for an ACH transfer ? Here is how you can see your deposit information:

Your direct deposit information will be at the bottom of your Form 1040.

To view your 1040 after filing, Sign into TurboTax > Taxes > Tax Timeline > Some other things you can do > Download/print (.pdf).

Please see the following FAQ article below if you entered in the wrong bank account information.

https://ttlc.intuit.com/questions/1901677

Did you have the TT fees withheld from the federal refund and are getting the refund on the Turbo Tax Debit card?

If so the refund needs to go from the IRS to the third party bank to the card. This process can take up to 3 business days or more.

Check the IRS : https://www.irs.gov/Refunds

Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at: https://cisc.sbtpg.com/contact.aspx

Check at Turbo Tax Visa : If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

Did you have the TT fees withheld from the federal refund and then the balance sent to your bank account or debit card ?

If so the refund needs to go from the IRS to the third party bank to your bank account. This process can take up to 3 business days or more.

Check the IRS : https://www.irs.gov/Refunds

Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at: https://cisc.sbtpg.com/contact.aspx

namura87

Level 4

Filed 1/20

Aceppted 1/27

On 2/14 checked wmr and it still had bars, only one was filled the accepted.

2/15 Checked wmr and had No Bars displaying the Path Act.

2/16 Checked wmr and had No Bars but says " We have received your return and it is being processed. "

Checked all sites i could and found there is a big update on 2/22 .

2/22 Checked wmr and still No Bars displaying the same thing. It has stayed that way every since.

Have heard another update will be this sat 2/29. So hoping that mine will update then. I have a few friends i know have got a direct deposit date last fri/sat. For today 2/26. One called and said they got theirs yesterday. If anyone here's anything please update. I will do the same if something changes. Goodluck and hopefully we get an update this weekend.

lstewart0312

Level 5

Same thing happened to me and others I know. When the WMR site clears all bars then most likely the IRS will be mailing you a letter stating they need certain documents faxed or mailed to them. Good luck

larryt340

Level 2

I.m going threw the same thing only that i got a letter in the mail stating that i had to verify who i am did that yesterday and i.m still not getting information about my return.

lstewart0312

Level 5

IRS is saying that filers that are required to submit documents might have to wait approximately 3 to 4 weeks longer before receiving their tax refund. Good luck

OEF8VET

Level 2

For those who are saying that eitc or actc filers 21 days dont start until the 15th YOU ARE WRONG STIP SPREADING FALSE INFO I've spoke with at least 4 or 5 IRS agents on the phone this year alone and ALL of them have said the same thing that your 21 days starts from the day you file regardless of what credits your claiming I know multiple people who claimed eitc and or actc and received their refunds on either 2/24/20 or 2/26/20 so again please stop spreading false information

jcolson0

Level 2

Got mine through PayPal at 5am filled 2/15 last Saturday updated with a DDD of 2/26

MoneyHoarder

Level 2

*Update #2*

Filed/Accepted 1/22/20, PATH , etc.

DDD 2/26/20 was no bueno 😒

WMR & TPG show all 3 bars and refund send date 2/26/20,o however,is today is the 27th and my bank still hasn't received my deposit.🤦🏾‍♀️ Hopefully that'll change sometime today.