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Level 2
July 15, 2020
Question

Payment withdrawn is wrong

  • July 15, 2020
  • 4 replies
  • 42 views

The IRS processed the payment for my 2019 tax return but the amount taken out of my account is $240 more than what TurboTax shows that I owe for that year. I haven't received any mail from the IRS to explain why the payment taken is much higher then what I agreed to have withdrawn from my account. any idea why or how I can find out?

4 replies

JuttaS
Alumni - Intuit
July 15, 2020

The IRS must have made an adjustment to your return. You will get an explanatory letter someday, but don't hold your breath; they are so backed up with correspondence due to their COVID-19 shutdown earlier this year.

 

You can try calling them in a few days - not today for obvious reasons. An IRS rep may be able to explain exactly what happened on their end.

Level 2
July 18, 2020

Thank you so much for your help!! 

SusanY1
Alumni - Intuit
July 15, 2020

You will have to check with the IRS directly or wait for correspondence about the change.  You can reach them at 1-800-829-1040.

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Level 2
July 18, 2020

Thank you for your help, I really appreciate it!!