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Level 1
March 17, 2026
Question

NYS tax refund delay

  • March 17, 2026
  • 4 replies
  • 183 views

Has anyone else had their NYS tax refund delayed? My taxes were filed at the beginning of February and were accepted February 9. I received my federal return, but not my NYS refund. If you also had a refund delayed can you please let me know who you spoke to or what number to call to get some more information. 

4 replies

Level 15
March 17, 2026

The New York State (NYS) Department of Revenue has an online presence where you can check your refund. Use the link below to review your information.

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Level 3
March 18, 2026

Accepted 2/5. No accountability from either side. I’ve heard calling the support number is a waste of time because the people know nothing more than what we see on the processing screen. This all started because it was a turbo tax issue causing the NY system to glitch out. And here we are 7 weeks later with no update and no refund. Shameful on Turbo Tax’s fault. 

Level 2
March 25, 2026

In the same situation.  Filed 2/7 accepted 2/9.  Considering filing an amended return but worried it will make it worse.

Level 2
April 1, 2026

I'm in the same situation. Filed and accepted on 2/11.  Received refunds from US, NJ & MD, but still waiting on NY. The https://www8.tax.ny.gov/PRIS/prisGateway website just says

"We have received your return and it is being processed. No further information is available at this time. See Understanding your refund status on our website."

 

I don't know what to do about it either...