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Nefmartinez1
Level 1
April 7, 2026
Question

Need help with a refund

  • April 7, 2026
  • 0 replies
  • 140 views
I was just disconnected by a supervisor while discussing RMA IEPUS1772726343974. I have screenshots of the chat. Do not transfer me or 'research.' I need a Case Number for a formal Billing Dispute. TPG deducted $200 from my refund, and TurboTax is incorrectly showing it as 'waived.' I need a Manual Override now or I am filing a complaint with the Better Business Bureau (BBB) and the Texas Attorney General this afternoon.
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