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Level 2
July 22, 2026
Question

Missing files

  • July 22, 2026
  • 5 replies
  • 77 views

This year I  briefly started using Turbotax Online , but changed to using the desktop version . I filed m y taxes with the desktop version & saved the file. Now when I open Turbotax, the desktop version that I saved seems to be gone.  I only see the partially completed online version to click on. Is there any way to recover the files version that I actually filed with the IRS?

    5 replies

    Level 15
    July 22, 2026

    you are looking for the *.tax2025 file on your hard drive.  do you have a backup to your hard drive?  

    M-MTax
    Level 15
    July 22, 2026

    Do a search of your computer for the .tax2025 file you filed via your desktop version.

     

    Also, check for a file with a “~” in front of the file.

    M-MTax
    Level 15
    July 22, 2026

    There is also the possibility that you overwrote the return you filed with desktop by downloading the file from the partially completed return you started with online.

    VolvoGirl
    Level 15
    July 22, 2026

    Are you on Windows or Mac?  For Windows…..Did you search your whole computer for all files ending in .tax2025 etc?  And check the recycle bin and your backups.  Check in the Admin User Account, One Drive, Drop Box, etc.  It should be in your Documents then in the Turbo Tax folder.  Also if you have multiple Windows user accounts, log into each one and do the search for the *.tax20yy data file from within each one and checking the Recycle Bin in each one.

     

    If you don't have the main .tax file you might have one that starts with a Tilde sign ~ like  "~your name.tax2025".  That file is if your computer crashes or your real file gets lost or deleted or corrupt so you can restore it.  You might have to show hidden files in Windows.  

    Mike9241
    Level 15
    Level 15
    July 22, 2026

    with desktop there is a hidden backup file created when you open a return it starts with a “~”.

    it would normally reside in c:\users\user-name\documents \TurboTax folder.

    by double-clicking on it, it should open.. 

    Mike9241