Question
LTR 12C - Case Closed - Greater Than 60 Days - Return Not Processed & No Refund
Hello TurboTax Community!
I filed my 2025 federal tax return through TurboTax on March 3, 2026. On March 23, 2026, I received IRS Letter 12C requesting additional information. I responded through the IRS secure portal on March 26, 2026, and later received an email indicating the case was closed.
However, my return still has not been processed, and I have not received my refund.
Has anyone experienced this after responding to a 12C letter through the IRS portal? What should my next step be? Should I contact the IRS directly, wait longer, or is there another way to confirm that my submitted documents were accepted and my return is moving forward?
Thank you!
