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Level 1

Solved

Lost card how to get a new one

Forum|Forum|7 years ago
June 7, 2019
80 replies
334 views

No text available

TurboTax Free Edition Online

Best answer by sbooker

You can call (888) 285-4169 to request another card.

Show previous replies

timothybuechel

Level 2

This must be a joke i lost my card tryed calling the 285 number put my social birthday and zip amd they leep telling me that its wrong....where is the actual customer support a real person that i can talk to so i can get this resolved? What number do i need to call or button? I spoke to a rep on turbotax.com and all 4 times they just keep giving me the same number when i ask who do i call to speak to an actully person it seems like they dont even know.....can someone help?

Daishawna21

Level 2

I need a replacement turbotax card

xmasbaby0

Level 15

@Daishawna21

For help with your pre-paid Visa card:

Call (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Aatmlife32

Level 2

I need a new card as soon as possible

xmasbaby0

Level 15

@Aatmlife32 Return to the thread where you posted your question. Then scroll up to the reply directly above the question you posted.

Daishawna21

Level 2

I need a new turbotax card

Yayays

Level 2

I had lost my card

DoninGA

Level 15

@Yayays wrote:

I had lost my card

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

Flex1869

Level 2

Need a replacement car last year I ended up losing my TurboTax card from last year

DoninGA

Level 15

@Flex1869 wrote:

Need a replacement car last year I ended up losing my TurboTax card from last year

READ the answer directly above your post.

forevabuckk

Level 2

I got robbed and my card was in my pocketbook. Can I get another card?

AshleyA129063

Level 12

@forevabuckk Please reach out for assistance with any questions about your Turbo Prepaid Visa Card at TurboDebitCard.com or call toll-free at (888) 285-4169.

Gretak72

Level 2

I need a new card

JeanneLO

Level 14

@Gretak72

To report a card lost or stolen for your Turbo Visa Debit Card you can visit TurboDebitCard.com or call toll-free at (888) 285-4169 Follow these steps:

Listen to the recording (you cannot skip it)
Press 2 to continue using the automated system.
The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
Follow the prompts to report the lost/stolen card and request a replacement.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Dexterpigg2

Level 2

My card has been stolen and I need a new sent to this address [PII Removed] thank you dexter [PII Removed]

HeatherPLO

Level 14

Please refrain from adding your address to this public forum for security purposes. For assistance with the Turbo Tax Prepaid Card, please see the below information:

https://turbodebitcard.intuit.com/contact-us

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Rebecca erin

Level 2

Stolen Intuit turbo card need to block it report it and have it replaced don't have card number it the last 4 digits is [PII Removed] my name is Rebecca [PII Removed] the phone number on account is [phone number removed] I got the card in 2020 it expires on [Removed] I need to report and get a new one

AshleyA129063

Level 12

This is a public forum, please don't leave any personally identifying information here. Please call the Turbo Visa Customer Service phone number to report your card stolen: (888) 285-4169

Or you can report it stolen here: https://turbodebitcard.intuit.com/

Bs1113-

Level 2

name is [removed] lost card on Tuesday and stil has a lot of money on it please send a new one to the address provided

AshleyA129063

Level 12

@Bs1113 Please do not put your personal information here. This is a public forum. For immediate assistance with your lost Turbo Visa, please call (888) 285-4169 or visit TurboDebitCard.com to report your card lost.

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