Lost card

Forum|Forum|6 years ago
March 23, 2020
3 replies
5 views

I've been on hold for an hour to replace my lost card. Is there anyway you can do this online since they are experiencing a high call volume?

Other

JeanneLO

Level 14

Yes, you can report your card as lost by logging in here: TurboDebitCard.com.

See this Turbo Visa Debit Card FAQ under:

How do I report my card lost or stolen?

If you lose your card or believe it to be stolen, log in to report it lost/stolen. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to the address on file. A lost/stolen card replacement fee applies. See your Cardholder Agreement for more information.

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Lorimoseley

Level 2

I don't have my card number and CVS how do I get a replacement for my lost card?

xmasbaby0

Level 15

For help with your pre-paid Visa card:

Call (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

rhondasolomon

Level 2

I'm trying to help husband replace his lost card we are being given a run around

MichelleLO

Level 15

@rhondasolomon Please login to your Turbo Visa Debit Card account to report your card lost. They will cancel your current card, transfer the remaining balance to a new card, and then mail it out to the address on file.

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