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Level 1
June 28, 2023
Question

Looking for 2022 year end tax refund

  • June 28, 2023
  • 2 replies
  • 25 views

I am looking for my tax refund.  I have a Civista Bank trace number of [phone number removed]337.  Help please?

 

[address removed]

 

2 replies

Critter-3
Level 15
June 28, 2023

You are posting PII on a PUBLIC internet forum where scammers troll for easy marks   and no one here can help you even if they wanted to do so ...

 

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - 
https://www.sbtpg.com/


Tax Products Group Contact Information - 
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request


Or 
https://taxpayer.sbtpg.com/

Call 1-877-908-7228

 

 

Level 15
June 28, 2023

 

 

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**