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Level 2
March 23, 2026
Question

IRS Notice CP53E

  • March 23, 2026
  • 3 replies
  • 117 views

I received a CP53E for my e-filed and accepted federal tax return.  I tried to create an ID.me account but I'm now waiting for actual approval on the documentation provided (could take 3-4 days).  Turbo Tax didn't indicate that a paper check for my refund was not an option therefore my bank account information was not necessary.  How do I proceed to ensure my refund?

    3 replies

    JohnB5677
    Level 15
    March 23, 2026

    The fastest option is to log in to your IRS Online Account and provide direct deposit details for a faster payment (usually within a week).  But you did say that you were having trouble with ID-Me.

     

    Within 30 days, the IRS will send a letter requesting updated banking information.

     

    If you can't use direct deposit, a paper check will still be issued to the address on your tax return, but will be delayed for up to six weeks. 

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    Level 2
    March 25, 2026

    Just to be certain.  The IRS will issue a paper check if I cannot enter the direct deposit information into my account, correct?  My IRS Notice CP53E does not mention that a paper check will be issued, it just says that I have 30 days to respond.  The Turbo Tax software did not indicate that a paper check was going away or that there would be any problems getting one.

    I am still waiting for an "online interview " with ID.me.  The email said that they were backed up but that this step was required to complete me setting up an account.

    Thanks,

    DoninGA
    Level 15
    Level 15
    March 25, 2026

    @tim devore IRS website for a CP53E - https://www.irs.gov/individuals/understanding-your-cp53e-notice

     

    What if I did not respond to the CP53E? (added Jan. 21, 2026)

    If you don’t respond to the notice, we will issue a paper check after 6 weeks.