IDNotify Charge

Forum|Forum|5 years ago
April 3, 2021
2 replies
5 views

I was charged $45 today for IDNotify and I wasn’t given the option to not accept it so I forced to pay for it and go through with it. I am wondering if anyone knows if this is a reoccurring monthly or annual charge that I will be billed for going forward? I couldn’t find out how to cancel it or request a refund on either the TurboTax or IDNotify website. Any info helps!

Critter-3

Level 15

How do I cancel my IDnotify services?

IDnotify, a part of Experian, partners with us to offer full-service Full Identity Restoration and Identity Theft Monitoring services as part of the MAX and Premium Services bundles.

If you would like to discontinue the benefits provided by IDnotify but would like to retain the other features of the MAX bundle (Audit Defense and Priority Care), you can call IDnotify directly at 1-888-486-9032.

Related Information:

Is there a monthly fee for IDnotify coverage in MAX Benefits?

No. There’s no monthly fee for IDnotify offered in MAX Benefits (or Premium Services Benefits).

If you suspect you’re a victim of identity theft, IDnotify will help determine if you're a victim, and work with you until your case is successfully resolved.

If you want additional Identity Theft protection beyond what is included in MAX Benefits, IDnotify Premier exclusively for TurboTax customers is available on a monthly, paid basis.