I had a cancelled deposit

Forum|Forum|2 months ago
May 4, 2026
1 reply
178 views

I didn’t receive my refund it was taken by the IRS and applied to my taxes that I owe. Yesterday I received a notification of a cancelled deposit I think it was the service fees that I paid when filing my taxes.

TurboTax Online

xmasbaby0

Level 15

If your refund was seized because you owed back taxes or child support, and you were going to pay your TurboTax fees from your refund, you still owe the money for using TurboTax. When you chose "refund processing" you signed an agreement that says the fee can be taken out of your bank account if your refund takes too long or if your refund is offset.

Did you choose to have your TurboTax fees deducted from your federal refund? Is your refund taking an unusually long time to arrive? Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account. TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/bank-account-auto-debited-turbotax-fees/L3rDdVynu_US_en_US?uid=m6bdgedq

TURBOTAX SAYS:

How do you justify debiting my account?

The provision is spelled out in the Pay With My Refund Agreement, which you agreed to when you opted to pay with your refund.

In addition, by clicking the "I Agree" button below, you electronically sign and authorize Intuit (through its third party processor) to debit the TurboTax Fees, Additional Products and Services Purchased and any applicable sales tax from your bank account number identified in the Agreement below, in the event that you do not receive a tax refund that is sufficient to pay for them.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**