Greater refund

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My Turbo Tax federal refund amount was hundreds of dollars less than the actual IRS refund I received when processed through the IRS. How does the Turbo Tax guarantee apply to this?

xmasbaby0

Level 15

MY REFUND WAS LESS THAN I EXPECTED

There is no guarantee that the IRS/state will not find a mistake you made and change your refund, or that they will offset your refund for a debt you owed.

There can be a number of reasons why your refund was less than the amount you expected. First of all, look carefully at your actual tax returns. There is sometimes confusion about the amount of refund to expect when users misinterpret the “summary” they saw in TurboTax. The amount of your refund is on your tax return. Federal refund line 20 on Form 1040

TurboTax does not receive feedback from the IRS regarding money that was offset from your refund. If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks. The WMR site will contain a message regarding your offset. It is also possible that the IRS caught a mistake you made and reduced your refund.

It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

IRS Treasury Offset Program Call Center at 1-800-304-3107

Be aware also that your Federal refund and state refund do NOT come together. Federal and state tax returns are processed by two completely separate entities. There is no rule as to which one will come first,

Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Riz1Author

Level 2

The response is about a less than expected refund. The question was about a more than expected refund.

VolvoGirl

Level 15

One thing to check.....

Did you make estimated payments and forget to enter them?

If you made estimated payments see if they are on line 18. Sometimes they end up line 17 with witholding. If that is the case the IRS will eventually see line 17 is wrong and ask for it back.

Or do you owe the state? At the end Turbo Tax shows you a summary of the net combined federal and state. But that is only for your info. You will still get the full amount and need to pay any tax due separately yourself.