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Level 2
April 24, 2026
Question

from SBTPG to MVB bank

  • April 24, 2026
  • 1 reply
  • 225 views

SBTPG customer service says they disbursed my Refund and my bank is  MVB BANK, INC,I need to contact them. Technically they cant be contacted as i am not customer and cant access their system. IDK why they are my bank.Or is it you that is holding the money now, in that bank. will be happy if you can clarify.

1 reply

SharonD007
Level 14
April 24, 2026

No, TurboTax doesn't receive your refund.  If your refund hasn't arrived, it is often due to banking processing times, which can take 1-5 additional business days. 

 

 

 

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