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Level 1
March 12, 2021
Question

Federal Taxes

  • March 12, 2021
  • 8 replies
  • 42 views

I filed my taxes on the 12th of February and I was supposed to receive it via direct deposit through cash app but when the time came to get my refund on the 7th of March I never received it and I’ve been checking my where’s my refund and the irs say they don’t have my information on file and I’m restless can I get someone on the phone please 

8 replies

Level 2
March 12, 2021

Mine as well and I can’t seem to get anyone on the phone!!!!!

Level 2
March 16, 2021

I can’t get anyone on the phone also.

Alumni - Intuit
March 16, 2021

Once your return has been accepted by the IRS, that's the end of TurboTax involvement in processing the return.  IRS is now processing the return.  You will have to contact the IRS about the status of your return.  Normal processing should resume soon, since the bulk of the 3rd EO
P is in progress.

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AmyC
Alumni - Intuit
March 16, 2021

The IRS processes your refund. If your refund included earned income credit, additional child tax credit, or stimulus, your refund is expected to be delayed. See Why is my IRS refund taking longer than 21 days?

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Level 2
March 16, 2021

I have the same issue. I am really not concerned it is taking a long time to get the refund. I understand they are backed up. I am concerned because Turbo Tax (Deluxe Edition) states my return was accepted. (Not approved, but accepted.) And ONLY Turbo Tax has stated it was accepted. I have not received anything from the IRS saying it has been accepted. The WMR site states "We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS." I would rather not wait to here there was a clitch in electronic filing on April 15th.