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Level 1
June 7, 2019
Solved

Entered the wrong bank account number

  • June 7, 2019
  • 13 replies
  • 0 views
i entered the wrong back account number and my return was already sent to them bank how can i fix my account number a have them resent it.
Best answer by xmasbaby0

Banking information for refund is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.

13 replies

Level 2
March 28, 2023

I did my online taxes via TurboTax (4th-5th year in a row) which all refunds have been auto deposited.  I never saw the option to enter bank account this year and routing numbers (weird?); however, it auto populated account number/routing number to a bank which is not my current bank accounts (verified) or a previous bank (last year).  Didn't pick up on it until after 48hrs and approved by IRS.  How did this happen?

 

What do i do now, as IRS says it has been approved and already deposited?

Level 15
March 28, 2023

@DC1973

if you chose to have your TurboTax fees deducted from your federal refund then the banking information on the tax form is the information to send your refund to the third party bank.  That bank gets your refund first from the IRS.  They take out your TurboTax fees and send the rest to you---and that bank has YOUR direct deposit information.

 

 

When you choose "refund processing"   TurboTax gets its fees when the IRS releases your refund.  Your refund goes to the third party bank.  The bank takes out your fees and then that bank sends the rest of the refund to you.

 

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

What is Refund Processing Service?

 

 

 

 

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
March 28, 2023

Nope. Paid the turbotax fee's via ccard with verification email.

Level 2
February 23, 2026

This happened to me, I filled for the 5 day early and my back account was compromised a week before so it has a hold on any out or incoming transactions while they're looking into it. After 18 hours between cross River, turbo, Intuit and 50-11 product support operators.... Today I got someone that was great and checked into everything. It was reflected the 19th and she gave me my check number and said it should mail today or tomorrow to my address on file

Level 2
March 24, 2026

Which one told you about your check? Turbo intuit or cross river 

Level 2
March 15, 2026

If your bank rejects your tax refund due to entering in the wrong account number or one number off how long will it take the IRS to mail the paper check to you? 

 

JohnB5677
Level 15
March 15, 2026

It can take up to 7 weeks for the IRS to issue a paper check after a bank rejects a direct deposit. 

  • The IRS must receive the returned funds, 
  • Process the rejection
  • Mail a check to the address on file.
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