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Level 2
May 2, 2020
Question

Disputed refund

  • May 2, 2020
  • 1 reply
  • 12 views

My e-file was accepted om 4/18/2020

 

I received a partial refund and a note on-line that more data was needed.  I was suppose to receive a IRS letter within 30-days with details and a phone number to call if I had questions.  Today is May 5, I have still not received a letter.

    1 reply

    Level 15
    May 2, 2020

    Does not seem like it has been 30 days since April 18.   This is May 2.  Wait for the letter.  TurboTax never knows about offsets to your refund or about changes the IRS is making if they disallow a credit, etc.  Your only source of information about this is the IRS.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    DJC1967Author
    Level 2
    May 2, 2020

    The efile date was 3/18 not 4/18 as stated

    Level 15
    May 2, 2020

    You still have to wait for the letter.  Sorry.  TurboTax cannot intercede with the IRS for you or speed them up for you.  These are not normal times.  The IRS is backlogged by the pandemic and is processing millions of tax returns and millions of stimulus checks.  Things are taking longer than normal.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**