Check mailed despite having auto deposit

5 replies
56 views

Despite having direct deposit on my return they claim they mailed the check on 2/27 still hasn't arrived.

I have had the same banking info for years. Mailing checks with the rate if theft was truly stupid

Direct Deposit

mesquitebean

Level 15

Just curious. Is this a joint account by any chance?

The following is anecdotal, but another user said he phoned the IRS who told him they mailed a check because even if both spouses were on the bank account, the primary name on the bank account did not match the primary taxpayer's name on the return. i.e., even though the names were on the account but reversed on the return they wouldn't deposit it--at least in his case. I don't know if that was the bank's decision or the IRS's decision.

Here's that thread:

https://ttlc.intuit.com/community/after-you-file/discussion/re-my-refund-was-direct-deposited-for-years-same-account-no-change-the-last-2-years-i-received-a/01/3235537

@jjpando

mesquitebean

Level 15

By the way, you didn't say "who" is mailing the check? You only said "they claim", but we don't know who the "they" are. There are a couple of possibilities.

Does the IRS website say it mailed a check to you?

https://www.irs.gov/wheres-my-refund

Or did you choose to pay any fees out of your Federal refund, and it's the third-party processor (SBTPG) that's mailing a check due to a rejected direct deposit?