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Level 1
December 19, 2024
Question

Can you cancel my subscription?

  • December 19, 2024
  • 4 replies
  • 12 views
I no longer want to subscribe to TurboTax and need my subscription cancelled.

    4 replies

    Level 15
    December 19, 2024

    You have to do that for yourself.  No one in the user forum can do that for you.

    https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscription/00/25548

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    DoninGA
    Level 15
    Level 15
    December 19, 2024
    Level 2
    January 27, 2025

    Yes I am having to many issues with e file. I revisit too many times now

    MarilynG
    Level 15
    February 3, 2025

    If you're using TurboTax Online, close the program, clear your Cache and Cookies, then open the program and go through the FILE section again from the beginning.  Here's how to Contact TurboTax Support for more help.

     

    If you could be more specific about the Efile issues you're having, we'll try to help.

     

    Here's How to Cancel My TurboTax Account. 

     

    If you're in TurboTax Online and don't want to finish your return and Efile it, just abandon it.  All unfinished returns will be deleted after tax filing season, plus extension. 

     

    @aynnie676 

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