Skip to main content
TurboTax
Community
TurboTax
TurboTax
D
dbrenchley
Level 2
February 1, 2023
Question

Amend 2021 Return

  • February 1, 2023
  • 1 reply
  • 1 view

Good day.

I received SSA benefits in 2021 which I claimed on my 21 return. SSA determined I was overpaid and recovered the whole amount in 2021 and 2022. I'm attempting to amend my 2021 return in TurboTax by setting received SSA benefits to zero but the app now has a calculation error on the "what if worksheet" and loops. There are no editable fields in the worksheet dialog presented.

1 reply

M
MichelleLO
Level 15
February 1, 2023

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.
 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
D
dbrenchleyAuthor
Level 2
February 1, 2023

Thank yo so very much for the response.

Though doubtful, I followed your recommendations. No Joy

This clearly appears to be a calculation issue with TurboTax. 

 

C
CarissaM
Level 15
February 2, 2023

It would be best to give us a call here, so we can take a look over the return. In case there needs to be further action done. 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Explore your options
Terms & ConditionsAccessibility statement
Sitemap
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2026 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Security Certification of the TurboTax Online application has been performed by C-Level Security.

By accessing and using this page you agree to the Terms of Use.

About Cookies Manage cookies

TRUSTe nResult Certified e-File C-Level Security Certification
Intuit
TurboTax Credit Karma QuickBooks MailChimp

© 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Copyright © Intuit Canada ULC, 2026. All rights reserved.

About Cookies Manage cookies

Intuit
TurboTax Credit Karma QuickBooks MailChimp

© 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

© 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

À propos des témoins Gérer les témoins