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Level 1
April 16, 2026
Question

How do you cancel the assistant? I hit the button by accident

  • April 16, 2026
  • 1 reply
  • 7 views
No text available

    1 reply

    Level 11
    April 16, 2026

    Once you have added a service, you cannot remove it. You cannot downgrade in TurboTax. If you haven't used any tax expert help, we suggest contacting our Product support team.

    Alternatively, you can start a new return by selecting the correct product and not selecting "upgrade" when prompted.

     

    Thank you for choosing TurboTax.