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Level 3

Pre-Paid December 1, 2018. Still no CD. No Download.

Pre-Paid December 1, 2018.  Still no CD.  No Download.  Is the CD/Download available yet for Home/Biz?

2 Comments
Level 11

Pre-Paid December 1, 2018. Still no CD. No Download.

contact ]Turbo Tax Support and they can quickly make the download available to you.

 

Do you have a Turbo Tax account.  Have you accessed that (which is how I get my download each year) 

 

https://support.turbotax.intuit.com/contact/

 

 

 

thx 

Level 3

Pre-Paid December 1, 2018. Still no CD. No Download.

Thanks NC.  First Tech couldn't resolve the issue and a second Tech couldn't resolve the issue either.  The download buttons are black and not blue on the download account page.  Non-clickable so to speak.  I thought I had ordered a CD like I normally do.  Maybe this time I didn't.  In any case, the Tech was going to send the issue up the chain, but I mentioned and opted to use a CD again, instead.  Turbo could have at least paid for the postage....  LOL!