Received a FTB 4734D from state of California. What should I do next?

[SweetieJean · Accepted solution]

Form FTB 4734D usually requests copies of:

The taxpayer's Social Security card(s);
W-2 and 1099-R forms; and
Paycheck stubs.

Call the number on the notice for any questions.

Why I received this notice

Your tax return was selected for review as a security measure to protect against tax-related identity theft.

We need more information from you before we can approve your tax refund.

What I need to do

Gather the required items and complete the Request for Tax Information and Documents form (FTB 4734D) and send it to us:

• Fax: 916.843.6036
• Mail: Filing Compliance Bureau MS F-151
  Franchise Tax Board
  PO Box 1468
  Sacramento, CA 95812-1468

If you do not send the required supporting documentation within 30 days of the notice date, we may disallow (not approve) your claim for refund. Allow 8 weeks for us to review and respond to the documents you send. If you have questions about this notice, call 916.845.7088.

https://www.ftb.ca.gov/Bills_and_Notices/individuals-common-notices.shtml

[kurt_alderson]

After speaking with Turbo Tax, I decided to verify the request before sending all this sensitive information. After negotiating the automated phone system, I spoke with a person that verified my name and SS#. Telling him I had no check stubs (destroyed the hard copies), he said that the W2 was not considered a legal document in CA. That's why they ask for the check stubs in addition to W2, 1099, etc. He said a note telling why the stubs are not available is fine. He asked if I would be willing to hold while he checked on my withholding update. Hm, ok, especially since an update to CA would mean I could ignore the letter. When he came back on in about 5 minutes he said I could ignore the letter: they had updated withholding information. I took his first name and ID number just in case and thanked him very much. Now I can put all those nasty documents away and go back to screwing around. Big sigh of relief! 

[Qsurbotax]

I mailed the Documents March 15, 2020 should I fax my documents, incase they never received mail?  I activated my intuit card IRS is still being processed.

[anky_10]

Thank you for sharing a detailed reply. I got notice today and I called up number on FTB site for Compliance Bureau to verify. Lady on phone did exactly the same, put me on hold and verify things and then asked me 5-8 questions on 2020 tax form. She was satisfied with all answers and said I can ignore the notice and don;t need to do anything. She only shared her name not id number. I was so relieved.  Thank you again!

[user1430594]

Same experience here. I called the FTB (was no wait time at 7am), a rep looked up my info, verified some things over the phone, and then cleared the 4734D document request. Much simpler than mailing/faxing in a lot of paperwork. Thanks to everyone for the tips!