How can I contact a real person at Turbotax?

The state return is not included in my Deluxe TurboTax. You want me to pay another $44. I've never had to do this in all the years I have been using your product.

I previously asked this question but did not receive a reply. Please respond directly to me at [pii]

posted

Yes, there is an additional charge for state taxes with all products, except Free Edition.

https://turbotax.intuit.com/personal-taxes/online/

Please follow the instructions listed in the following TurboTax FAQ to contact Customer Support if you need further assistance. https://ttlc.intuit.com/replies/3300041