I was charged $19.99 on 2/4/2019 for filing my PA tax return. Your advertising offers free state returns. Will you refund this charge? Edwin

[jwren1]

The software you used to prepare your state tax return is provided free from Turbo Tax. Your state is charging you $19.99 to accept and process your electronic return.

[re2boys]

TurboTax is charging the $19.99  to electronically file the state income tax return, not your state.  That is why I always print and mail my PA return for the last five years.

[jwren1]

Ah! I assumed wrong. Thank you for correcting me. I have always printed and mailed my state return because I didn't want to spend the $19.99. I didn't realize it was Turbo Tax charging that...but now it makes sense.

[jwren1]

I was mistaken when I replied to this question. It is Turbo Tax that is charging $19.99 to file your state return. It is rather misleading, IMHO, when they say the state return is "free". To clarify, the software to PREPARE your state return is provided free/included with your purchase of software to prepare your federal return. To FILE your state tax return electronically, they charge $19.99. I too have always printed a copy of my state return and mailed it in.

[ddr1]

So why is the Federal part totally free then?  Why aren't they charging a filing/processing fee?

[jwren1]

My response (above) is wrong. It is Intuit/Turbo Tax charging $19.99 to e-file your state return. The software is free. It's the e-filing that costs. My apologies for this inaccurate answer.