I had the same problem.Someone told me to change my password and then after that was done the import worked. I'm not sure why it worked though but it worked.
I'm using the Desktop TurboTax deluxe, but it doesn't get to the point of having a Recaptcha to show up. I was able to import my fidelity documents no problem. ...
I did call Merrill they said something about doing a login online then signing into merill and then signing on again.Though I'm using desktop and as soon as try...
