I too was using the desktop but since the payment stuff went from a link in the desktop to a payment in the browser ( I use Chrome) I may try clearing cache etc...
doing everything to avoid a call - again, solved it cuz I had a federal refund and deducted the state fee from the refund but I was also charged the $40 process...
so when trying to pay the $25 state filing fee I was taken into Intuit to a Billing Adress screen whi ch was prepopulated with address/phone but not name. when ...
using Deluxe download; I have more than $600 charitable deductions (MFJ) and entered them. frustrating cuz they show up on Sch A but did not how up as a Cares A...
