Your reply is useless! I don't need another card! You closed the account! The irs tool is showing me it went to the account that was closed. I haven't received 1 email from tt. Not 1. This company has the worst customer service of any. Any info I've found out was from doing my own research not once have tt reached out to me to let me know they have my money in the account they closed. ... View more

Tt has my email but haven't sent me even 1 email about all of this. I shouldn't have to claim this on my taxes when the money was sent to an account that I still have the card for just because yall closed them for no reason. You guys and the irs couldn't even get this right how in the world are you going to be able to handle tax season? ... View more

Why are all the turbo tax employees saying different things or either just not answering your question at all. I've been trying to get a hold of someone for over a week. My money was sent to the turbo card that I received my refund on.  The account was closed even though it has an expiration date of 2024. I don't have a bank account on file. My 1st stimulus was sent by check. Why can't turbo tax open those cards back up so we can get our money. I'm tired of being sent links that have nothing to do with my question. I've used and paid tt for 12 years and never again will I use this company.  ... View more