So the rep told me that the final word is I won't get the refund because of the aformentioned reason. I tried pointing to the language in the End User License A...
Thanks for the link. I'm on the phone with a rep right now and they told me that the Satisfaction Guarantee won't be upheld because I had already e-filed with T...
Thanks for the prompt reply. I did that and noticed something peculiar - the Box 16 State Wage for the NY entry is the same as the Box 1 total wage. In other wo...
