You may have to ask the IRS.   Are you sure they received your extension in timely fashion in April prior to the April deadline?   If the extension was filed online through the TurboTax website, was it accepted?   Did you make a payment with the extension? ... View more

@jstringer1969  If you used Online TurboTax, log in and in the left menu column go to "Previous Taxes" or scroll down to the section "Your Tax Returns & Documents."   Choose the tax year in question.   What is shown for "status?"   Does it say accepted, rejected, started, printed, ready to mail, or what? ... View more

@jstringer1969  You'll need to explain more.   Did you efile and received a definite acceptance notice by email?     Occasionally some filers will pay for their return, but then fail to continue on to answer additional screens including a final screen with a "Transmit Returns Now" button that one has to click.   After efiling, you should have received 2 emails--the first saying the return had been transmitted, followed by a later one saying whether it was accepted or rejected.   Are you referring to Online TurboTax or desktop software (CD/download)?   What tax year?   If your efile was successful and accepted, you can present proof to the IRS that your return was accepted by the IRS to at least (hopefully) avoid any late filing penalties, if applicable. ... View more

As for the specific date you requested, if you plan to prepare your return online, Online TurboTax for 2019 opened on December 4.   The 2019 desktop TurboTax (CD/download) became available in mid-November.   You could have already been entering your data.  Be aware that just like every year there will be a lot of revisions to the product over the next few weeks as new tax laws and new tax forms become available.   But you can start entering things. ... View more

@Raulyeushua1992  You wrote:  "They told me that they gonna send my check to my address and i never got it why ?"   Who are "they?"  This is a user community forum.  We don't know your story.   Who did you talk to??   What kind of check?    If someone mailed you a check you didn't receive, you need to talk to them again and tell them you didn't get it.   Otherwise, you need to explain your situation in more detail so we know what you are talking about. ... View more

  @jabbaworks wrote: I have filed some returns online and some with the CD Software. I do have the tax2018 file. When starting my 2019 return online it says it cannot find the 2018 return. can I supply the 2018 file somehow? So do you have the *.tax2018 data file on your computer, and  you want to upload it into a 2019 online return? If so, here's how:   If you've already started a 2019 online return, sign in and open the return (click CONTINUE). Once the return is open, in the left menu column click on TAX TOOLS, then TOOLS. In the Tools window choose the link "Transfer last year's TurboTax return from your computer." The next screen will tell you that it will clear the 2019 online return in order to transfer in the 2018 data.  If that's what you want, click "Continue." Keep following the prompts to point TurboTax to the location of the *.tax2018 data file on your computer.   ... View more

"Why was I charged double for federal and 2 state 2018 tax products? Your customer service number is unavailable."   What does that mean?  Does that mean you were charged for 2 Federal products and 4 state products?  What were your charges?   What products did you actually use?  And was it Online TurboTax or did you purchase and use desktop software (CD/download)?   This is a user community forum so nothing account-specific can be handled here, but we can tell you how to speak to TurboTax Support for billing issues during business hours. ... View more