I had this message last year and it only was on there a day and next day I had my deposit. I am hoping it was just re-sequenced. I went into my local IRS today ...
I know have the “return is still being processed a refund date will be provided when available” - a lot of people that had this last year had to ID verify..
The only thing on my account summary is a higher education grant and pell grant! I don't see any loans but I'll definitely ask them about it before I file my ta...