If you uploaded your W2 go back, make sure it’s all input correctly. Make sure you did NOT check mark that you work OUTSIDE of the US. Start with this.
You can locate this a few different ways. If you filed in 2018 on the account you are currently using, simply go to TAX HOME in your menu, then scroll to the bo...
Also. If you close out the software, right click on the TurboTax icon. If it shows JUST compatibility (not troubleshoot compatability) select that and then RUN ...