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spredrag
New Member

Worst customer service ever

I purchased TY 2022 Home&Business TT, installed it, activated it and registered it. Today 03/17/2024 I needed to file taxes for TY 2022 , and when I opened program it asked me for activation code. Since I activated product already , I thought  that Intuit will have registration information. I called customer service and after 1 hour and 35 minutes we went around and around trying to get activation code. Finally they asked me for product number and  when I gave it to them , they told me it was incorrect product number.  I was transferred to the Supervisor, who basically told me that there is nothing she can do to activate my product and that there is nobody else that I can talk with. When I asked her for her name , she would not give it to me saying that she told me her name at the beginning of our conversation and hung up on me. Capture.PNG

 

20240317_205801.jpg

 

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