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Why will my federal tax return not file? On the homepage it's status is "Started", and when I go to "Continue to my federal return", it still does not file or change.

My return status is "Started", and will not change or let me file.
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1 Reply
LenaH
Employee Tax Expert

Why will my federal tax return not file? On the homepage it's status is "Started", and when I go to "Continue to my federal return", it still does not file or change.

Can you confirm whether you reach the screen, We've determined the easiest way to file your taxes after you hit Continue? 

 

If you do not, please clear your cache and delete your cookies. You can also try using a different browser to finish e-filing your return. 

 

Then, please e-file your return using the instructions on the page, How do I e-file my return? 

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