turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Why was my total refund decreased by over $300 when I logged off and logged back in without making any changes whatsoever?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
LindaS5247
Expert Alumni

Why was my total refund decreased by over $300 when I logged off and logged back in without making any changes whatsoever?

It is possible that there was a program update that happened after you logged out.

 

TurboTax will automatically save your work as you go through the interview. When you sign out, TurboTax will  make sure to save everything before we sign you out.

 

Please feel free to come back to TurboTax Community with additional information or questions or click here for help in contacting Turbo Tax Support. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies