turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

yipytya
New Member

Why isn't there a drop down menu on the left margin? after every entry, it keeps going back to the home page and I'm so pissed its 3am and this format is horrible.

This format can't be correct because it making me search in the blind to find pages! what is wrong with this??? using on my laptop, about to pitch it out the window.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
JohnB5677
Expert Alumni

Why isn't there a drop down menu on the left margin? after every entry, it keeps going back to the home page and I'm so pissed its 3am and this format is horrible.

Please try the following steps

  1. Log out of Turbo Tax.
  2. Clear your cache and cookies
  3. Delete Cache & Cookies
  4. Close Turbo Tax 
  5. Shut down the computer
  6. Re-start your computer
  7. Re-open the browser and log back into Turbo Tax.
    • You can also try a different browser as well,

If none of the above steps resolve the issue, 

Please contact the TurboTax Support Phone Number

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question