Why is it rejected when my agi is right

[SweetieJean]

Try using 0 (zero) for the AGI.

[JoannaB2]

The IRS rejects the individual income tax return for plenty of reasons such as names of taxpayers and dependents were different from IRS database, incorrect social security and date of birth. incorrect EIN, and a lot more. It could be that the SSN was transposed or the employer had another EIN. You need to review your tax documents and data entries  (Note:  Your state income tax may be rejected s well).

If your return was rejected due to above reasons/s, correct the error/s on your return and re-transmit to the IRS and State.

On the other hand, if your tax information didn't match the IRS database, you will be notified by mail.