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If it has the actual term "still" that often means it has been pulled for manual review. Only the IRS will know "why." If they need more info, they might send a letter. Check the WMR tool occasionally in case they put up a message. If it's been longer than 21 days, then you can try to phone the IRS to see if you can learn anything about the delay, but it won't be easy due to pandemic staff shortages, busy tax season, stimulus duties, etc. Here's how one would normally reach an IRS agent:
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
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