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Why does it say when on file my refund is 46 dollars when it is 438 at the top of age. Im ready to file putting in my credit card to pay 29 for this service?

 
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LeticiaF1
Employee Tax Expert

Why does it say when on file my refund is 46 dollars when it is 438 at the top of age. Im ready to file putting in my credit card to pay 29 for this service?

Sometimes clearing the cache and cookies handles many issues that seem nonsensical on a regular basis.  First close your return and follow the steps below to see that you need to do depending on the version of TurboTax you are using:

 

  • If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.
    • You can also try using a different browser
  • If using TurboTax Desktop: Please see this FAQ.
    • Make sure you have ran all the updates


 

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