Why does automatic Tax documents (1099) import from Betterment and Etrade doesn't work for me but works for my colleagues?

[fanfare]

ask them to tell you what you are doing wrong.
If you have too many transactions, Online Turbotax won't handle it.

[podeau]

I don't think Im doing anything wrong, every year TurboTax automatic import tax document doesn't work... How can i get an answer from TurboTax support?

[fanfare]

how many transactions ? If you have too many transactions, Online Turbotax won't handle it.

[fanfare]

if you are an active investor you should be aware that Box A and Box D transactions with no adjustments do not have to be itemized on Form 8949. Thus there is no reason to import those transactions.

instead report subtotals on schedule d Line 1a  for A and Line 8a for D

If you have wash sales, it gets more complicated since those have to be itemized on Form 8949 and the summary totals adjusted accordingly.