Why can't I access the online version? The email today said I could file online until 9:00 PST tonight, but when I login it directs me to purchase the desktop version

I already started filing online and was told I had until 9:00 PST tonight to complete my taxes. It isn't yet that time, but now it will not let me access turbotax online, says I need to purchase the desktop version.

posted

Will offline Turbotax versions sync with previous year online Turbotax and automatically do carryovers for stuff like rental property depreciation? Can the online version then import information from a offline version?

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

Why can't I access the online version? The email today said I could file online until 9:00 PST tonight, but when I login it directs me to purchase the desktop version

Get more help

Do you have a TurboTax Online account?

Why can't I access the online version? The email today said I could file online until 9:00 PST tonight, but when I login it directs me to purchase the desktop version

Do you have an Intuit account?

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert