Why am I being charge for turbo tax when it says that it is free?

[ken712]

I have used turbo tax for years and now that I am on disability it asked if I would like to file for free. I agreed but at the end of the filing my feel came out to be $144.86 for Self-Employment Taxes and for the State. I do not have any income for State and I only have a little for Federal, but I am still left with a charge of $144.86. Since I am on disability I am unable to pay this amount and now I have to file for an extension on my taxes. I also received from Turbotax that they can help me with my payments, but when I go online it only takes me to the same payment area. So, I am reaching out for help and understanding of where is the free part or the help. And all others that are saying that they are free or not free either.

[beamie65]

I am guessing that you (whether intentionally or not) clicked the button that you wanted audit assistance. That and you may have said that you wanted to e-file both your federal and state taxes. I think it auto defaults to that, so if you want to mail your state taxes in, you have to make sure to change that. Federal e-file is the only thing that is free; state is always $25. So I always e-file my federal but print and mail my state. That would have only been $25 of your cost, though. Like I said, the only reason why you would have a bill as high as you do at the end is if you checked that you wanted audit help.

[ee-ea]

https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turb...