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When I typed my and my spouse's name to e-file, it says that first names do not match. There is no typo. I tried many times and restarted my computer. Issue persists.

 
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When I typed my and my spouse's name to e-file, it says that first names do not match. There is no typo. I tried many times and restarted my computer. Issue persists.

Go back to the MY INFO section and edit both of your first names ... clear the data  field and enter them again to get rid of any ghost entries ... then try to efile again.

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When I typed my and my spouse's name to e-file, it says that first names do not match. There is no typo. I tried many times and restarted my computer. Issue persists.

Go back to the MY INFO section and edit both of your first names ... clear the data  field and enter them again to get rid of any ghost entries ... then try to efile again.

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