When I try to efile, it says I can't because the file can't be saved. How can I get rid of the encryption?

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When I try to efile, it says I can't because the file can't be saved. How can I get rid of the encryption?

Are you using the Mac desktop software? If so, I don't use a Mac, but it will provide more info for someone to help.

When I try to efile, it says I can't because the file can't be saved. How can I get rid of the encryption?

Yes, it is a Mac

When I try to efile, it says I can't because the file can't be saved. How can I get rid of the encryption?

In the meantime, does anything change if you restart (reboot) your Mac computer and relaunch TurboTax and let it update?

@Opus 17 Greetings. When you are next in the forum, are you able to make any suggestion concerning this Mac issue? Thanks!

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