What is the best way to obtain the $10 credit (software bought from Costco) because it wasn't applied when I purchased the CA state e-file fee ($25)?

[subreenabasra]

I used the software as directed via my Desktop. I have had no issues the last 3 years getting the fee credited when filing with TurboTax. My receipt shows the full $25 charge and the software did too. I dont believe the $10 was removed (final cost should have been $15).

[mesquitebean]

You can talk to Customer support:

FAQ:  What is the TurboTax phone number?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...