what is reject code F8962-070

[witashadarby]

how do i fix it

[Mike9241]

E-file reject F8962-070 happens when your return is missing Form 1095-A Health Insurance Marketplace Statement.

Important: If you or anyone on your return had Health Insurance Marketplace coverage at any point in 2025, wait until you have your Form 1095-A to file your tax return. Filing without it will result in a rejection from the IRS. You should receive the form by mid-February if you purchased health insurance through the government.

First, find your 1095-A form. If you don’t have it, download it from HealthCare.gov, irs.gov, or your state's Marketplace.

Once you have your form, using TurboTax Online/Mobile:

Go to the Do you need to report any 1095-As? screen.

Answer the questions and continue through to enter the details from your Form 1095-A.

When you’re done, select File from the left menu and continue through to refile your return.