Wells Fargo Advisors Account Password Special Characters

When I attempted to import from Wells Fargo Advisors I got a pop up box that said: "Our system is currently unavailable. Please try again later or contact us at 1-877-879-2495 (Option 2). (2000:22:S200)". The first issue is that the telephone number is for the bank, not advisors support [phone number removed] M-F 8-Midnight). I was told that TT does not work with special characters in the password. I changed my Advisors password to exclude special characters and the import worked.